Keep the work moving. Keep your focus on the business.
Campaigns to prepare. Creative assets to produce. Records to update.
HiredVietnam helps you bring recurring work into a managed delivery process from Vietnam—with a defined scope, coordinated execution, quality checks and reporting.
You set the business direction. We agree how the work gets delivered.
When managing the work becomes another job
Your team knows what needs to happen. The challenge is keeping it moving.
Briefs need checking. Tasks need assigning. Deliverables need reviewing. Questions need an owner.
A managed service brings those activities into the delivery scope. Agree what HiredVietnam will coordinate and check, which decisions remain with your team and how you will see progress.
Start with the workflow that is taking more attention than it should.
What we can help you manage
Choose a defined workflow or discuss support across a function. The activities, workload and delivery requirements are agreed before work begins.
Marketing Operations
Keep campaign execution organised.
Bring recurring marketing tasks into a coordinated workflow, with clear inputs and approval points.
Possible scope:
- Campaign administration and calendar updates.
- Scheduling approved content.
- CRM updates using agreed data rules.
- Routine marketing reports and delivery tracking.
Your team provides: Campaign direction, approved content or briefs, system access and the decisions retained by your business.
What we agree: The tasks, deadlines, checks and reporting needed to support delivery.
Creative Production
Keep design and video work moving.
Turn approved briefs into production tasks, with agreed review steps and organised handovers.
Possible scope:
- Design adaptation and recurring campaign assets.
- Video editing from supplied footage.
- Preparation of agreed formats and variations.
- Coordination of feedback and revisions.
Your team provides: Brand guidance, source materials, creative direction and consolidated approvals.
What we agree: Deliverables, production schedule, quality checks, revision scope and file handover.
Business Administration
Give recurring administration a clear owner.
Organise routine work around documented instructions, accuracy checks and a process for exceptions.
Possible scope:
- Record maintenance and data updates.
- Document preparation using approved templates.
- Data processing against agreed rules.
- Recurring operational reports.
Your team provides: Source information, business rules, authorised access and approval for sensitive changes.
What we agree: Workload, completion standards, checking requirements and escalation points.
What makes the service managed?
The people doing the work are one part of the arrangement. The delivery process matters too.
| Part of the service | What we define with you |
|---|---|
| Scope | The work included, expected workload and required outputs |
| Delivery ownership | Who coordinates tasks, monitors progress and resolves delivery questions |
| Quality checks | What is checked before work reaches your team |
| Communication | Where requests, updates and decisions are recorded |
| Reporting | The agreed view of completed work, outstanding items and exceptions |
| Change handling | How additional requirements are assessed and approved |
The scope should describe what is included and what requires a separate discussion. Strategic advice, new technology builds, additional production formats or specialist work are included only when agreed.
Your direction. Clear delivery responsibilities.
You keep ownership of your business priorities. We define the day-to-day delivery responsibilities HiredVietnam will take on.
| Activity | HiredVietnam | Your team |
|---|---|---|
| Set priorities | Explain delivery implications and capacity | Set business objectives and approve priorities |
| Prepare work | Check that the agreed inputs are complete | Supply briefs, information and access |
| Coordinate delivery | Assign and track work within the agreed scope | Resolve decisions that require your authority |
| Review quality | Check against the agreed criteria | Provide business, brand or final approval where required |
| Report progress | Share agreed updates and raise exceptions | Review progress and respond to open decisions |
| Adjust the scope | Explain the effect on delivery and the proposal | Approve changes before they proceed |
These responsibilities are tailored to the engagement. You should know who to contact, what needs your input and what happens next.
A practical example: recurring creative production
Your marketing manager approves a campaign direction and supplies the brief, assets and brand guidelines.
Under an agreed managed-production scope, HiredVietnam coordinates the work, checks the deliverables against the brief, brings feedback together and prepares the approved files for handover.
Your manager retains the campaign decisions and final approval.
The same principle applies to other workflows: define the inputs, assign delivery ownership and make the review points clear.
Illustrative workflow; the actual scope and responsibilities are agreed for each engagement.
Start with the work you need now
You do not need to outsource an entire department.
Begin with a recurring workflow: preparing campaign assets, keeping records updated or producing a routine report. Discuss your workload and budget, then agree a starting scope that fits.
Managed services can be an affordable option when you need a defined set of work delivered without building a full internal function.
Your proposal should answer three straightforward questions:
What will be delivered?
What management and support are included in the fee?
How will changes be agreed?
Review the service as your needs develop. Additional work is discussed before it becomes part of the scope.
How we get started
Define Requirements
Show us the work, the current process and where delivery is getting delayed. Identify the outputs, workload and decisions that matter.
Assess & Select Talent / Design the Process
For this service, we focus on the delivery process: the people and skills required, responsibilities, checks, working arrangements and reporting.
Onboard Your Team
Share examples, instructions and authorised access. Confirm how work enters the process and how the first deliverables will be reviewed.
Ongoing Support & Delivery
Work through the agreed scope, review progress and address exceptions. Use the review process to refine instructions and discuss changing needs.
Built around how your business works
For digital and creative agencies
Discuss managed production or marketing operations that fit your briefs, brand requirements and client approval process. White-label arrangements, client contact and confidentiality are agreed explicitly.
For SMEs
Start with the recurring work that needs a clearer process or delivery owner. Keep your business decisions with your team while defining the operational support you need.
When automation could help
If the workflow includes repeated steps or disconnected systems, discuss whether automation should form part of the solution. Implementation and ongoing support are scoped separately where needed.
Questions about managed business processes
How is this different from hiring a dedicated person?
With dedicated staffing, your team typically directs the daily work. A managed process includes agreed provider-led coordination, quality checks and reporting alongside execution. If you already have management capacity and mainly need additional people, explore Dedicated Offshore Teams.
Can we outsource only part of a function?
Yes, a scope can focus on one recurring workflow. Share the volume, inputs and expected outputs so we can assess a suitable arrangement.
Will we still need someone to manage the relationship?
Yes. Name an internal owner who can set priorities, supply decisions and review the service. HiredVietnam's delivery responsibilities are agreed separately from those business decisions.
Can you work with our existing systems?
Tell us which tools you use and what access the work requires. We will assess the relevant capability and setup before confirming the scope.
How will we know whether the service is working?
Agree the measures that fit the process, such as timely completion, accuracy, accepted deliverables and outstanding work. Reviews should also consider whether the service is addressing the delivery problem you started with.
What happens when our workload changes?
Raise the new requirement with the delivery contact. We will discuss its impact on capacity, timing and the agreed scope before proceeding.
How do communication and working hours work?
Agree the communication channels, review schedule and required overlap during setup. Delivery is based in Vietnam; coverage is confirmed for the engagement rather than assumed to match every client's full working day.
What happens during absence or a change of team member?
Discuss documentation, coverage and handover arrangements before starting. These should be clear in the service scope so you understand how continuity will be handled.
Related articles
Which business operations are taking time away from growth?
Tell us what needs to be delivered, your current workload and where work is getting delayed. Discuss a managed-service scope with clear responsibilities, quality standards and reporting.
